Does Your Retail Business Need a Mobile App?

The rapid growth of mobile technology combined with changes in modern retailing trends is making a large impact on consumer buying habits. Did you know that 80 percent of a mobile consumer’s time on his or her device is spent using apps?

Today’s retailers are not just building their marketing around the products or services they are selling, but also around customer’s interests and habits. Many have developed a mobile strategy as part of their marketing to reach consumers on their preferred platform.

A retail mobile application should go beyond just an online shopping experience. For retailers, mobile apps can shape the in-store experience, empower the purchasing process, and create interesting and dynamic ways to interact with the customer. And for B2B retailers, a mobile app can revolutionize the way your sales team shares content.

Is your brand using a mobile application? If not, here are six signs that you may need a mobile app to help boost your branding and engagement, cut costs, improve productivity, and generate new revenue. Connect with us today and let us help you find a custom solution for your business needs.

How One NBA Player Built Team Chemistry On and Off the Court

©Trevor Ariza

The 2018-19 NBA season is in full swing. We are reminded of a project we did last season with professional basketball player, Trevor Ariza, that blended our proprietary color printing process with a hot Apple accessory. The outcome was a sincere gesture of team camaraderie.

Ariza, who was playing for the Houston Rockets, recognizes that true team chemistry is built both on and off the court. As a gesture of appreciation, respect and genuine friendship, Ariza wanted to give a memorable gift to his then-Rockets teammates. The team frequently used Apple AirPods during practice for motivation and focus, and they are noise-canceling and sleek in design. It was clear that the popular wireless earbuds would make the perfect gift.

To make it even more personal, Ariza worked with FUSION OF IDEAS to customize 15 sets of AirPods, one for each of his teammates. Each AirPods charging case was customized with the Rockets’ logo, the player’s last name and number, all in the Rockets’ vibrant red colorway. The result? A unique, personal gift that is symbolic of the team chemistry and skill, leading the Rockets to a victorious season that year.

In the Media: CEO Russ Taylor in MoneyInc.

Our CEO, Russ Taylor, is the newest business contributor on MoneyInc., an online business and finance outlet that covers personal finance, technology and travel. The outlet reaches 1.1M visitors on average, per month. As a regular contributor, Russ will be sharing his perspective on mobile technology, and how businesses can maximize the use of mobile devices in their organizations. Check out his first article, Top 5 Corporate Gift Ideas This Holiday Season.

 

Protect and Secure Your Company Devices

In the digital age, online identification and security have become very complicated. Businesses are using fingerprint readers or complex password requirements that most of us can never seem to remember, all in the name of protecting the user’s identity and the data inside. Here are two valuable ways to protect and secure your company devices.

1. Protect Your Devices & Prevent Theft

Taking the simple step of “putting your name on it,” a method you first learned in kindergarten, can help secure to your company devices. That’s where techniques like laser etch and custom branding come in.

The benefits of customizing devices with your company name or logo go far beyond aesthetics. Particularly beneficial for businesses with a large number of remote employees using mobile devices, branding allows for easier identification and tracking. Thieves are less likely to take something that has been permanently marked with a name or logo since they are usually hoping to sell what they steal.

2. Secure & Safeguard Your Data

Inside the device itself, additional security measures are needed to protect the data and privacy of the company and the user. When multiple devices are used in the workforce, an efficient way to manage and control the devices is through mobile device management (MDM).

Implemented and managed over the air, MDM optimizes the security of all the corporate devices from one place. Functionalities include, but are not limited to:

  • Securing emails and documents
  • Managing passwords
  • Restricting app or device usage
  • Setting up firewalls on the Internet

Additionally, if a device is lost or stolen, MDM can also remotely clear passcodes, lock the device and wipe all of its data.

Mobile devices bring incredible benefits to the workplace. Like the adage, “An ounce of prevention is worth a pound of cure,” it’s important to take appropriate measures to safeguard your mobile technology.

Contact FUSION OF IDEAS for more information about how customization and MDM can protect and secure your mobile devices.

‘Operation Rudolph’ Brings Great Cheer to Phobio Employees

Phobio is a software company that helps brands create better technology experiences for their customers. The Atlanta-based business is driven by a team of individuals who are leaders and experts in their fields. In 2017, as a way to reward employees for a successful year, Phobio partnered with FUSION OF IDEAS to help create a one-of-a-kind gift for its employees to appreciate and enjoy all year long.

In comes “Operation Rudolph.” Working in stealth mode, FUSION OF IDEAS customized 75 Apple Watches to surprise Phobio’s employees at its holiday party. The watch features a detailed design of the company logo on the dial. The exterior of the watch band is embellished with a design that represents the Phobio brand, and the inside of the band is etched with the company mantra: “Be better.”

Each watch included a personalized gift tag for the recipient and was packaged in its original box covered with a custom box sleeve. Phobio chose to pull everything together with custom gift wrap, which was designed by FUSION OF IDEAS and incorporated the company logo.  

As a company that fosters a collaborative working environment, Phobio was excited to present these personalized gifts to its employees, and the response was overwhelming.

“Our ‘Phobiosapiens’ worked very hard all year and I wanted to show them my appreciation for their great work,” said Phobio CEO Stephen Wakeling. “Operation Rudolph was a huge success and everyone was blown away after opening the gift at our annual holiday party. It’s been a great point of pride among team members. They show their friends and can tell them ‘look what my company did for us!’ It’s going to be very difficult to top that this year.”

Phobio CEO Stephen Wakeling and Chief Solutions Officer Denny Juge on stage with one of the Apple Watches customized by FUSION OF IDEAS. 2017 PWP Studio Corporate Event Photographers
Phobio employees show off their gifts at their holiday party. 2017 PWP Studio Corporate Event Photographers

The WORLD’S FIRST Customized Apple Watch Series 4

As soon as we got our hands on the new Apple Watch Series 4, our design team went to work to find the best points of customization and created the WORLD’S FIRST customized Apple Watch Series 4.

Here’s what we did:

  • The specs. We started the process by getting the exact specs of the device, down to the millimeter. Precise measurements are crucial as we only get one chance to print directly on a device or accessory.

 

  • The mockup. Once measurements are logged, our design team went to work creating a mockup of the design, painting a picture of what a finished custom device will look like. A final proof is sent to the client for approval before production begins.

 

  • The production process. Depending on the device, we may build a custom housing to hold the device while it is in the printer. Our patent-pending color and laser customization process allows us to permanently brand devices with high-quality, full-color graphics without voiding the device’s warranty.

 

  • The packaging. We extend the brand experience with custom packaging solutions including sleeves, boxes, gift wrap, shrink wrap and one-of-a-kind packaging experiences.

We are thrilled about the new Apple Watch and the results of the customization. The most significant added feature on Apple Watch Series 4 is that it is also a health-tracking powerhouse. Game-changing features such as fall detection and emergency SOS open the device to new audiences: fitness and outdoor enthusiasts, senior care providers and healthcare workers.

For us at FUSION OF IDEAS, deciding whether or not this new wearable gadget is worth purchasing is a no-brainer. And with the holiday season around the corner, this is the perfect gift for your valued employees or customers. The only question remaining: how will you customize the Apple Watch to fit your company brand and culture?

Check out how we transformed Apple Watch Series 4, from ordinary to extraordinary:

October is National Breast Cancer Awareness Month

For the third consecutive year, we are honored to contribute to the THINK PINK Wall of Honor, presented by Valiant Women of Mission Hospital. Located at The Shops at Mission Viejo, the month-long event during National Breast Cancer Awareness Month encourages community members to honor breast cancer patients and survivors through a beautiful collection of tributes which are displayed on the wall.

In 2016, Valiant Women was looking to update its board of handwritten messages to appeal to the more tech-focused millennial generation. The solution? A four-sided 10 ft. electronic kiosk with LCD screens to display the tribute messages. The kiosk was made a reality by the organization’s generous donors, but the software needed to bring the digital tribute wall to life was missing. That’s where FUSION OF IDEAS came into the picture.

Our app development team went to work to create a custom portal that allows the Valiant Women team to manage, arrange, delete and add content to the four screens of the kiosk. These screens – one for event merchandise, one showing sponsor spotlights, and two screens dedicated to survivor tributes – can be accessed by the client through the portal from any computer, tablet, laptop or cellular device. The digital kiosk, updated annually by FUSION, has been in use by Valiant Women for the past three years, and it has been a huge success!

“This is our 16th annual Wall of Honor, and every year we strive to engage and educate more community members,” shared Mary Miyamoto, Chair of the Valiant Women THINK PINK Breast Health Wall of Honor. “Our message to the community is about the importance of early detection. Our digital wall encourages engagement and inspires people to donate, honor loved ones by posting messages, and purchase merchandise. It’s eye-catching and super easy to use.”  

FUSION OF IDEAS is proud to be a partner and supporter of this amazing cause. The THINK PINK Wall of Honor will be at The Shops at Mission Viejo throughout the month of October.

Customized Mobile Devices as Employee Rewards

Employers are always looking for new and different ways to reward employees and celebrate successes. A trend that has been rising in popularity with our clients is using customized devices as part of its employee rewards program.

There are many ways for an employer to use corporate gifting to build up, fuel and recognize employees. Some ideas include:

  • Creating a points-based system to reward employee performance through peers or managers
  • Building a rewards system to recognize significant service milestones
  • Setting productivity or sales goals with a highly valued prize that employees can earn when they reach the goal
  • Or simply planning a surprise holiday gift as a reward for all of your employees.

Any employee gift can be taken up a notch with customization – custom printed Apple Airpods for employees to listen to music quietly at work, a customized Apple Watch with laser-etched company name, or even a branded drone that is guaranteed to wow the recipient.

FUSION OF IDEAS has pushed the boundaries of creativity by customizing a wide range of devices, from headphones and portable speakers to game consoles and cameras. The possibilities are truly endless. What can custom-branded devices do for your business?

Gearing Up for Apple’s Newest Devices

Apple CEO Tim Cook took center stage yesterday at the Steve Jobs Theater in Cupertino to announce the release of several Apple device updates. If you were on the watch like us, you know there will be three new iPhone models building off of the company’s 10th anniversary iPhone X: iPhone XS, iPhone XS Max, and iPhone XR. Additionally, Apple Watch Series 4 will feature a larger display with a slightly thinner body, along with some cool features like heart monitoring and haptic feedback on the crown.

Announcements of new Apple products, or any new mobile tech device, mean one important thing to us at Fusion of Ideas: we’ll be researching and presenting our customization offerings for the shiny new devices as soon as they hit the market.

The art of mobility is clear with every touch point of the customizing experience. And members of the Fusion of Ideas customization team are seasoned pros at figuring out the specs for new devices. Even when the new device is similar to an existing one, measurements accurate to hundredths of an inch must be taken to create a spec file that will be used for production. We also run tests and research on the materials the device is made out of – even a slight change to the type of metal or glass can change the way we approach customization. Most importantly, our color and laser customization process allows us to brand devices with high-quality graphics while not voiding Apple’s device warranty.

We’re excited to dive in and present custom options specific to these new devices. Stay tuned for more information as we await the release dates.

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Hilton Grand Vacations & Tru by Hilton

As summer winds down, many of us are reminiscing about sunny vacations in idyllic destinations. One of our favorite app development stories comes from the Grand Vacations division of Hilton Worldwide, a household name in hotels and resorts. When we first connected with Hilton, they were seeking to create a piece of technology that was both a gift to their timeshare owners, as well as a continuous branding vehicle for all of the Hilton Grand Vacations offerings. The Fusion of Ideas development team worked with Hilton to build a custom iOS application showcasing videos from various resort locations, links to other Hilton programs, and information about the timeshares. The finished app was loaded onto custom iPads featuring Hilton Grand Vacations branding on the lock and home screens, Smart Covers, sleeves, and the etch on the iPad itself.

Our second encounter with the Hilton organization was a project for their newer brand of affordable hotels, Tru by Hilton. The goal was to create an aid to hotel General Managers, who could use the app to upload audit reports and view videos, images and PDFs pertaining to their specific location. Our DCS solution turned out to be the ideal strategy for this app – the client was provided with an admin portal, where they can update and adjust the content being displayed to the GMs. As with the Grand Vacations project, the team at Fusion loaded the app onto iPads with custom print and sleeves.

Customer satisfaction and a good employee experience are two things we can relate to, and we were lucky to have the opportunity to work with Hilton brands on their efforts in both areas. This combination of Fusion solutions – custom apps with custom branding – can be a fitting complement to the polish and professionalism of the hospitality or any customer facing industry.

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In the Media: Russ Taylor on “Into the Corner Office” Podcast

Our CEO, Russ Taylor, was interviewed for a recent episode of the “Into the Corner Office”, a podcast hosted by Brandt Handley of Resource Options International, Inc. This is the 23rd episode of the podcast, which focuses on various CEOs and their stories. Russ talks to Brandt about his approach to business, leadership and talent management, and the driving forces behind our success at Fusion of Ideas. The episode is available at the link below or via Apple Podcasts.

https://go4roi.com/podcasts/russ-taylor-into-the-corner-office-episode-23/

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The Sky’s the Limit: Conga Custom Helicopter Drones

By Jennifer Fujimori

One of the best things about Fusion of Ideas customized hardware services is that the sky is literally the limit. We’ve showcased custom iPads, Apple Watches, iPhones, headphones, laptops, cases – and most recently, remote control helicopter drones. We worked with Conga, which offers a suite of solutions for using Salesforce.com, to customize a fleet of Cheerwing mini helicopters as a promotion for the actual helicopter tours they’re conducting at the annual Dreamforce conference. With help from our creative design team, Conga opted for a Stealth Armor cutout of their signature logo in white text on a red circle. The Stealth Armor is heat bonded to the nose of the helicopter to accent the red panels and create a polished, brand-new look. Check out the images of the final product, and let it inspire you to create your own custom tech!

Branding Superheroes: Customizing the Apple HomePod

By Jennifer Fujimori

This may seem obvious, but we tend to nerd out every time a new Apple product is released. Apple’s livestream product announcement events, typically happening once or twice a year and bearing charming names such as “Let’s meet at our place” and “Hey Siri, give us a hint”, are monitored closely in the Fusion of Ideas office. Part of this is because many of us are personally Apple fans, but the other part is excitement about the branding possibilities that come with a new device.

The R&D process begins at Fusion well before the device has officially hit the market. Our customization team gathers information about the materials the device is made of, the dimensions, the packaging and any accompanying accessories. We get our hands on a sample device or two as soon as we can and get to work testing out customization capabilities.

When the HomePod smart speaker hit the market in 2018, it was the first completely new device released by Apple since 2014, when the Apple Watch was announced. It also posed a unique challenge: the round, cylindrical speaker did not present many obvious options for customization. “The HomePod offered a challenge in that there is not a lot of surface area to customize,” said Chris Mancuso, Customization Manager. “It pushed us to think outside the box to come up with customization options that would fit with the sleek and modern design of the device.”

Working with the Fusion design team for artwork and production files (and inspired by our office-wide affection for the Marvel Cinematic Universe), the customization team did a bold color print of the red Marvel logo on the white mesh of the HomePod. The top of the speaker is outfitted with a clear color printed Stealth Armor version of Iron Man’s arc reactor. Rounding out the sample package is a custom sleeve and gift wrap, printed with vibrant images of Iron Man and the Marvel logo in its signature red and black colorway. “We really pushed the boundaries with this device and came up with some really innovative ways to brand the HomePod,” said Mancuso. “The Marvel-branded sample provides our business team with a great way to show clients what we can do with this device.”

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AirPods Trend

Since their release in late 2016, Apple’s AirPods have been flying off the shelves – and landing here at Fusion of Ideas, where we’ve been customizing unprecedented numbers of the wireless earbuds for our clients. We expect AirPods to be the most customized device during the upcoming holiday gifting season for the second year in a row – it’s an excellent portable piece of technology at an affordable price point for many of our clients. Customization options include the earbuds themselves, the charging case, and custom sleeves and gift wrap to tie everything together. Here’s an example of a recent custom AirPods project we did for a client that nicely showcases all of our available services.

Inside Look: Dassault Falcon Jet

By Jennifer Fujimori

Each month, the Fusion of Ideas blog will highlight a unique client project. We’ll be giving you an inside look at each client and project, including the customization details, the project, and the outcome. Keep reading below to find out how we partnered with an aviation company at the top of its field in design and innovation.

Who they are:

Dassault Falcon Jet is a subsidiary of the French company Dassault Aviation, a global leader in the aerospace field. Falcons are known for industry-leading technology and design, incorporating comfort, speed and efficiency into each aircraft. The Falcon family of business jets, the first of which was introduced in 1965, delivered its 2500th jet in 2017.

Their customization goals:

Dassault came to Fusion of Ideas with a plan to enhance the buying experience for its customers. Before each Falcon jet is delivered to a customer, the aircraft is outfitted with a custom iPod Touch, iPhone and customized case, custom iPad, or all four of those items. The inclusion of the custom devices aligns with the company’s reputation as a luxury high-tech brand, and makes a big impact on the customer.

The process:

At the beginning of our partnership with Dassault, we created a system to uniquely meet their fulfillment and deployment needs. We procure, customize, and ship devices based on preset requirements. The process is seamless and efficient; each of these steps is completed entirely by the Fusion team at our headquarters in Lake Forest, which works diligently to ensure a high level of quality and accuracy throughout the process.

The outcome:

Each device and case is custom printed with the sleek Dassault Falcon logo. Upon unlocking the devices, recipients see a specially chosen app layout against a black background with the Dassault Falcon logo in white. The devices are preloaded with the prerequisite Apple native apps, as well as four apps that were selected by Dassault. The finished product is polished and professional, contributing even more to the unique experience of doing business with Dassault Falcon Jets.

 

Milwaukee Brewers

By Jennifer Fujimori

The Milwaukee Brewers and their fans have a lot to be proud of. The team is currently just one game back from taking the lead in the NL Central division. Their closing pitcher Corey Knebel has recorded 14 saves this season. Legendary hitter Hank Aaron called Milwaukee home for his entire MLB career, and now serves as the senior vice president of the team. And perhaps what speaks the most to the integrity of this team is their commitment to giving back to their community.

The Brewers Community Relations program works actively with players and their families, coaches, and personnel to find and participate in events supporting various causes. Highlights include speaking engagements, youth baseball clinics, fundraising through events like bike rides and 5K runs, and a fan fest from which the proceeds are donated to Brewers Community Foundation youth recreation and education programs.

To recognize these achievements in community outreach, the Brewers organization presents each participating player with an annual gift. This year, the gift of choice was the sleek and lightweight Beats Pill+ speaker, which is a device Fusion of Ideas has customized for several past projects. When the Brewers club approached Fusion, their goal was to elevate the gift even further. They wanted the gift to be both a superior piece of technology and a token of personal appreciation from the team. With the help of mockup designs from our creative team, the client decided on a custom laser etched Brewers logo, which is a letter “M” with a sprig of barley underneath to represent Milwaukee’s brewery tradition.

The resulting final product sent a heartfelt message to the players that their team places a high value on philanthropy and giving back to the Milwaukee community. We couldn’t think of a better way to say thanks.

The Rock Gives Back

We got so excited that we posted on social media, but forgot to include the news right here on the blog.  Dwayne Johnson, also known as The Rock, gifted custom Skyscraper edition Xbox’s to a group of amputees. He’s seriously a huge role model.  We wanted to share a clip of the video of him giving them away, as well as some of the really cool product shots we got of the project before it left our doors.  We love working on projects that are used to do good in the world.

Construction Executive News Feature: Tips for Working with App Developers

Fusion of Ideas was recently featured again in Construction Executive, the magazine for the business of construction. In this article, we discuss these five essential tips for getting the most out of working with a mobile developer:

  1. Know the current reality
  2. Communicate what the company wants to accomplish
  3. Reality check on budget
  4. Be open-minded and willing to take risks
  5. Ensure all users have the same device  

To read the article, please visit:

http://constructionexec.com/article/tips-for-working-with-a-mobile-app-developer?utm_campaign=874447d06f&utm_medium=email&utm_source=ce_this_week&utm_content=volume_1_issue_26&utm_term&mc_unique_id=08e9fdec35&aid=3745

Neiman Marcus: The Ultimate, Interactive, Client Gifts

By Jennifer Fujimori

To many people, Neiman Marcus and other department stores might warrant the occasional stop when wandering the mall or looking for something in particular. But for an elite circle of customers dubbed the “Chairman’s Circle,” shopping at Neiman Marcus is part of a lifestyle – and one that comes with perks. Members of the Chairman’s Circle (the highest loyalty level under the InCircle Neiman Marcus reward program) must reach a designated annual spend using a private label credit card. Once they’ve met those requirements, customers unlock a treasure trove of exclusive benefits, including in-store dining, salon services, access to tickets for in-demand events, hard-to-get restaurant reservations, and premier getaways.

It was the last item on that list that Neiman Marcus sought to optimize with Fusion’s help. Working with the team at Neiman Marcus, our app developers created a completely custom mobile app for Chairman’s Circle members. When a user opens the application on an iPad (customized of course!), a message is displayed describing the purpose of the app, which is to detail the amenities available at Chairman’s Circle level. The app then shifts its focus to one particularly notable amenity: a complimentary trip to one of eight destinations around the world. Using the navigation at the bottom of the screen, users can tap an icon labeled “Itineraries.” This leads to a selection of clickable photographs with destination names, which users can click to view the details of the excursion and corresponding hotel.

To present this as a gift from Neiman Marcus to Chairman’s Circle members, we created a fully customized package including an iPad wrapped in matte silver Stealth Armor, a sleeve to house the iPad box, and a high-quality box with magnetic closure encasing the entire bundle. It’s the best kind of gift: one that contains another gift inside.

We have worked with high-end retail clients before and we dove into this project headfirst, gathering information from the client until we felt confident enough to build the app they were looking for. “Neiman Marcus knew they wanted to gift their Chairman’s Circle members with a free trip, but they were looking for a truly memorable way to package that information,” said Hollie Go, App Development Project Manager. “Instead of sending a letter or an email, this app is an interactive way for recipients to see full color photos and details about each destination.” With Fusion’s custom branding, packaging, and mobile app services, Neiman Marcus found the level of prestige they were looking for in a gift for their most valued customers.

The Fusion Glossary

By Jennifer Fujimori

Take a moment to recall your first job in a professional environment. Did you enter the workforce knowing the definitions of terms like OOO, B2B, SWOT, and EOD? How many times have you heard someone say they’d circle back, touch base, drill down, or get the ball rolling? We’re willing to bet most working professionals have at some point caught themselves saying things like “leverage” or “alignment” during work conversations.

The redundancy of corporate jargon may be maddening at times, but before you write it off, consider the values of using a commonly accepted lingo. It can be efficient, allowing you to deliver information using shorter messages; and it builds camaraderie between you and your coworkers, functioning much like an inside joke. In addition to those benefits, reducing ambiguity and the potential for misunderstanding can have an invaluable impact on business operations.

In business settings, this tends to happen easily and naturally. Even the term “lingo” has several different synonyms or words that mean essentially the same thing – jargon, slang, vernacular, lexicon, buzzwords – the list goes on. But it isn’t just universal business terms that tend to seep into workplace dialogues. Google, for example, refers to new employees as “Nooglers” and to their annual employee survey as “Googlegeist”. Trader Joe’s store managers are called “Captains” and assistant managers “First Mates”. Disney employees are guided by a “compass” with four points, one of which is a customer service approach they refer to as “Guestology”. And in medical and military fields, where precision and speed are critical, the use of shared and abbreviated terminology is not just a convenience but a necessity.

Here are a few examples of some of the jargon, some universal and some company-specific, that you might hear around the Fusion of Ideas office.

Mockup – high-quality images of several devices and design options, provided at the beginning of each client conversation about our customization services.

Asset Tagging – the process of scanning the barcode and serial number of each device so our system can track them.

Kitting – Fusion service that involves adding in (“kitting”) additional items to a package to be shipped neatly together. Examples include insert cards, charging cables, cases, and other device accessories.

Proof – final design file that is sent to the client for approval after our design team has finished making any requested revisions.

Production File – a production-ready file that has been prepared according to the specs of the specific device we’re customizing. The file is created by our design team and sent to our customization team.

Hybrid Etch/Print – combination of visible laser etch and color print. One of our most popular customization options.

Stealth Armor – protective, industrial grade film that can be customized and heat bonded to a device or product for style and protection.

Break/Fix – a replacement/repair service for damaged or broken devices. Under this program, Fusion will ship out a replacement device, then repair the damaged device and place it into the client’s inventory.

Digital Content – custom content that can be pre-loaded onto devices. Examples include apps, home and lock screens, videos, music, photos, and PDFs.

Device Depot – a client-specific inventory of devices which are stored and managed at Fusion and can be pulled from upon the client’s request. For example, we might pull from the inventory to replace a client device that was broken, lost or stolen, or the devices might be kept on hand and ready to ship to a new employee upon request from a client.

Mobile Device Management (MDM) – service that allows businesses to manage specific content, programs, apps, and settings on their devices. Updates and changes can be pushed remotely to the devices.

DCS (Dynamic Content System) – simplified custom mobile app option for displaying and updating content. Can be continuously managed by the client using admin portal.

Ordering Portal – A client-specific, easy-to-use web or app portal that allows clients order, ship, and manage their devices. The front end provides information about the program and device options. The back end allows for the client and Fusion to manage all orders and reports.

HQ – the “headquarters” of all our projects and related data, HQ is Fusion’s custom Client Relationship Management (CRM) software and project management database program. HQ houses all projects, proposals, client contact information, and notes.

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